Accountability issues can be a real problem when it comes to teamwork. A lack of commitment and buy-in puts an undue burden on other team members and ultimately the supervisor. Many people will tolerate this counterproductive behavior in order to avoid uncomfortable situations. They fear they could jeopardize a close friendship or create animosity if they call the person out. However, resentment will eventually set in and the team morale will start to quickly erode.
Teams that Lack Accountability WILL:
- Miss deadlines, goals and key deliverables.
- Place an unneccessary stress on management and other team members.
- Build resentment towards the teammates not carrying their weight.
- Lose team morale.
- Produce sloppy work.
Creating a Culture of Accountability
Team leaders must give every team member a clear understanding of what is expected of them, what the team standards are, what needs to get done, by whom and when. This should be communicated regularly through team meetings, written and/or verbal communication. Once this environment has been created, it is ultimately up to the supervisor to continuously remind everyone of the group goals and enforce disciplinary action for lack of performance.
In addition, teams need to hold their peers responsible for achieving results, adhering to deadlines and performing to high standards. In most cases when teams do not hold one another accountable, it’s usually because team progress is not being measured or there was no structure in place to begin with. It’s important to shift individual performance awards to team recognition for jobs well done. This will prevent individuals from turning their attention to themselves and their personal needs.
Avoidance of Accountability Team Building Activities and Suggestions